Fast Food and Counter Workers
Fast-food workers perform duties such as taking orders and serving food and beverages. They serve customers at the counter or from a steam table and may take payment along with preparing food and beverages.
The fast food worker job description include communicating with customers regarding orders, comments, and complaints, accepting payment from customers, and making changes as necessary, scrubbing and polishing counters, steam tables, and other equipment, and cleaning glasses, dishes, fountain equipment. They perform cleaning duties such as sweeping, mopping, washing dishes, keeping equipment and facilities sanitary and balancing receipts and payments in cash registers.
Besides knowledge of sales & marketing, they should have the abilities to listen to and understand information and ideas presented through spoken words and sentences, to identify and understand the speech of another person, to communicate information and ideas in speaking so others will understand and to speak clearly so others can understand you.
To be successful as a fast-food worker, you may require a high school diploma or GED certificate. Furthermore, little previous work-related skill, knowledge, or experience is needed for a decent fast food worker salary. Being related to the food industry, this occupation tends to grow and, job opening for this profile is expected much faster than average.
Qualifications
Every career requires an element of study and academic qualification, and there can be several study routes and pathways you can take. In following any academic pathway you will study subjects that contribute to the specialised knowledge required to achieve your career goals. These qualifications provide a future employer with the evidence that you have the desired knowledge, understanding and experience of their industry, so it’s important to consider the various types of qualifications available to you and to understand how they can boost your career and create opportunities for you.
- Diploma Food and Beverage Service
- Diploma Food Production
- Certificate Food and Beverage Service
- Certificate Food Production
Tasks
- Communicate with customers regarding orders, comments, and complaints.
- Accept payment from customers, and make change as necessary.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
- Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
- Clean and organize eating, service, and kitchen areas.
- Monitor and order supplies or food items and restock as necessary to maintain inventory.
Progression Routes
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