Medical and Health Services Managers
Medical and health services managers plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
Medical and health services managers' job description involves responsibilities of developing computer or information systems, maintaining operational records, evaluating employee performances, supervising employees and conducting employee's training programmes.
To qualify for healthcare administration jobs, a bachelor's degree is required for an entry-level position as a health services manager, though, a master's degree is common among case managers’ jobs. Bachelor's degree programs in health care administration include courses in health care law, quality improvement, accounting, human resources and information systems.
Case managers also work as part of a team with other doctors, nurses and specialists to provide the necessary care for the patient. Active listening, reliability and problem-solving are among the qualities needed in case manager jobs that lend themselves to better collaboration.
Case manager jobs are typically found at government agencies or hospitals to help people across a various age groups with mental and physical conditions. Insurance companies, medical facilities and outpatient care providers may assign a case manager to monitor a particular patient.
A skilled healthcare manager can work in a team with great people skills, technological proficiency, knowledge of legal aspects, and problem-solving abilities. To be successful in healthcare administration, candidates must have the capabilities to build trust with subordinates and teammates and encourage them to excel at their jobs, giving their patients the best care available at a good range of medical and health services manager's salary.
Qualifications
Every career requires an element of study and academic qualification, and there can be several study routes and pathways you can take. In following any academic pathway you will study subjects that contribute to the specialised knowledge required to achieve your career goals. These qualifications provide a future employer with the evidence that you have the desired knowledge, understanding and experience of their industry, so it’s important to consider the various types of qualifications available to you and to understand how they can boost your career and create opportunities for you.
- Ph.D. Public Health
- MPH Master of Public Health
- MBBS Bachelor of Medicine and Bachelor of Surgery
- BDS Dentistry
Tasks
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Establish objectives and evaluative or operational criteria for units managed.
- Direct or conduct recruitment, hiring, and training of personnel.
- Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Progression Routes
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