Ushers, Lobby Attendants, and Ticket Takers
Lobby attendants assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, supporting them in finding seats, searching for lost articles, and helping patrons locate restrooms and telephones or other services.
Lobby attendant jobs major tasks comprise greeting patrons while guiding them to entertainment events, selling or collecting admission tickets, passes, or facility memberships from patrons at entertainment events, monitoring cleaning facilities, settling seating disputes or helping solve other customer concerns, and examining tickets to verify authenticity, using criteria such as color or date issued.
The knowledge of media production, communication, and dissemination techniques and methods, including alternative ways to inform and entertain via written, oral, and visual media, customer service, public safety, and English language, are required to apply for lobby attendant jobs. The lobby attendant salary and usher salary scale are commensurate with location, position, and experience; tips are also provided if you are welcoming and good-natured.
The skills like social perceptiveness, service orientation, active listening, good coordination, and excellent communication can assist in being a successful lobby attendant. With the ballooning of marketing, events are a top priority for everyone thus, projected growth for this role is expected to rise much faster as compared to others.
Qualifications
Every career requires an element of study and academic qualification, and there can be several study routes and pathways you can take. In following any academic pathway you will study subjects that contribute to the specialised knowledge required to achieve your career goals. These qualifications provide a future employer with the evidence that you have the desired knowledge, understanding and experience of their industry, so it’s important to consider the various types of qualifications available to you and to understand how they can boost your career and create opportunities for you.
- Bachelor's Any Subject
Tasks
- Greet patrons attending entertainment events.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Maintain order and ensure adherence to safety rules.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Settle seating disputes or help solve other customer concerns.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Search for lost articles or for parents of lost children.
- Count and record number of tickets collected.
Progression Routes
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